New-patient calls hit voicemail
Someone in pain calls during a full treatment column, gets voicemail, and books with the clinic down the road.
For chiropractic & physical therapy clinics
AI automation for chiropractic & PT clinics: fill the schedule and run intake.
Front desks miss calls during adjustments and treatments — often when a new patient in pain is ready to schedule. Cognautic can configure AI phone coverage for agreed hours and overflow, capture approved intake details, run consent-aware reactivation for lapsed patients, and write to supported practice systems, with human handoff and failure visibility.
Scoped call lanes. Supported integrations. Customer-owned patient records.
The empty-slot math
Someone in pain books the clinic down the road the moment they hit voicemail.
A missed new-patient call and a mid-plan drop-off both cost scheduled treatment time. We start by measuring your actual missed-call, cancellation, and reactivation baseline rather than assuming every call would have booked.
The old way
Patients drop off mid-plan
A patient stops booking halfway through a plan of care and nobody at the desk has time to follow up.
Reactivation lists sit cold
Hundreds of past patients who could return for a check-in sit untouched in the system.
Intake details die at the desk
Insurance and injury notes scribbled on a pad never make it into Jane, so follow-up slips.
What we build for clinics
Configured front-desk coverage, intake, and reactivation.
We start with the biggest measured leak — often missed new-patient calls and mid-plan drop-offs — then connect intake, reminders, and reviews into one system you watch from a single screen.
AI front-desk coverage
Handles approved scheduling, hours, and new-patient questions, captures reason-for-visit and insurance basics, and offers supported booking or human handoff. It does not give clinical or medical advice.
Missed-call text-back
When a supported missed-call event is received, a consent-aware text can go out and route the reply for follow-up.
New-patient intake & booking
Approved intake fields can create or request an appointment in the connected system after fields and conflict behavior are tested.
Patient reactivation
Eligible lapsed or plan-of-care-lapsed patients can enter a bounded reactivation program; replies and suppression status determine whether a human receives a task.
Reminders & cancellation rescue
Consent-aware confirmations and reminders can support attendance; open slots can be offered to eligible waitlist patients under your rules.
Neutral review requests
After a completed visit, every eligible patient gets the same neutral review request. A separate support path captures issues without filtering who can leave a public review.
The agent in action
It runs a consistent intake — and knows when to get a clinician.
We configure the agent from your services, providers, hours, insurance basics, and scheduling rules. It handles routine scheduling and intake calls and captures the details; clinical questions and anything outside scope go to your team.
Knows your services
Adjustments, evaluations, dry needling, PT sessions — it asks the approved questions for the visit type in front of it.
Books to your real schedule
Uses the connected system's providers, availability, and conflict rules before confirming.
Escalates the clinical calls
A worsening symptom, a treatment question, an insurance dispute — those go to a human with the call summarized.
Works with your stack
It books into the practice software your clinic already runs on.
Where supported access is available, the agent and workflows can connect to your existing practice-management or EMR platform without replacing it.
JanePractice management & EHR
- Creates or requests approved appointments through supported APIs
- Reads exposed provider availability
- Writes approved patient fields when available
WebPTPT EMR
- New patients and appointments created with approved detail where exposed
- Scheduling and conflict rules respected
- Recorded outcomes available for review
Twilio & DeepgramVoice
- Low-latency call handling on supported routes
- Configured recording or transcription with required notice
- Fallback routing and failed-call visibility
Stripe & SquarePayments
- Send secure copay or balance payment links
- Use provider-hosted payment collection
- Reconcile supported references against the visit
GoogleBusiness
- Click-to-call and booking links handled
- Review requests routed to your profile
- Hours and clinic details stay accurate
Zapier & supported APIsConnect
- Routes approved fields to supported destinations
- Triggers email and reminder workflows
- Custom hooks for your own systems
Chiropractic & PT AI automation FAQs
It uses an approved clinic voice and stays within the configured lane. We design disclosure and recording notices around the applicable rules and your policy; callers should not be misled where disclosure is required. Clinical or out-of-scope calls are handed off or captured for human review.
When the practice system exposes the required scheduling APIs, appointments and patient records can be created there. We test its providers, availability, and conflict behavior before launch; no integration can honestly promise that scheduling conflicts are impossible, so exception monitoring stays part of the setup.
Eligible lapsed patients enter bounded, consent-aware sequences with opt-out, quiet hours, suppression, and human-review rules. Delivery timing depends on the connected messaging providers, and clinical judgment about who should return stays with your clinicians.
Customer-owned patient records stay in your practice system. Recording, transcription, retention, and access follow your policy and the selected providers. PHI handling and any required agreements are the clinic's responsibility; the agent does not make clinical decisions and is not a substitute for your compliance review.
Customer-owned phone numbers, practice-management and EMR accounts, and patient records stay in your name. Recording, retention, export, and porting options follow the selected providers. Cognautic-hosted runtime may stop when service ends, so the written exit plan identifies what remains and what must migrate.
Free consult
Stop losing new patients to voicemail.
Tell us about your clinic and request a free consult. We'll map where new-patient calls, cancellations, and reactivation are slipping, and show you the smartest first system to build. No pitch, no pressure.
- Your measured missed-call and cancellation baseline and a value hypothesis
- Which business-hours, overflow, or after-hours lanes to test
- The supported intake, scheduling, and reactivation path
- A written build price, ROI hypothesis, and measurement plan